Cookies Policy

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies can make websites work more efficiently, help provide a consistent user experience and give website operators information about how their services are used.

Some cookies are placed by BitStarz Casino, while others may be placed by third-party service providers that support website functions, security, analytics, advertising or other services. A cookie may remain on your device until it expires or is deleted, or it may be removed when you close your browser. The time a cookie remains active depends on its purpose and how it has been configured.

Cookies do not usually contain information that directly identifies you, such as your full name or physical address. However, information collected through cookies may be linked with other information associated with your account, device or use of the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Similar technologies

We may also use technologies that operate in a similar way to cookies, including pixels, tags, scripts, local storage and device identifiers. These technologies may help us understand whether content has been viewed, whether a page has been used correctly, or whether a service is functioning as intended. For simplicity, this policy refers to cookies and similar technologies together as cookies.

BitStarz Casino may use cookies for several legitimate and operational purposes. The cookies used on a particular page may depend on the features available, whether you have an account, the device and browser you use, and the choices you make through the cookie settings available on the website.

• To make the website operate correctly and deliver requested pages, features and services.
• To remember preferences, settings and choices so that you do not need to enter them repeatedly.
• To support account access and help maintain the continuity of a logged-in session where applicable.
• To assist with security, fraud prevention, abuse detection and the protection of accounts, transactions and the website.
• To understand how visitors use the website, including which pages are viewed and whether links or features are working.
• To identify technical errors, measure website performance and improve stability, navigation and functionality.
• To provide information and content that may be more relevant to your interests, where permitted and where the relevant technology is enabled.
• To measure the performance of marketing activity and help avoid showing unsuitable or repetitive advertising.
• To comply with legal, regulatory, responsible gambling, record-keeping and other operational obligations.

Cookies used for essential functions may be necessary for the website to operate. If these cookies are blocked, some pages, account functions, security measures or other services may not work properly. Non-essential cookies generally support analytics, personalisation or marketing functions and may be subject to your preferences, browser settings or other available controls.

Responsible use of the website

Cookies do not change the rules of gambling or create any entitlement to play, deposit, withdraw or receive a promotion. They also do not remove the need to comply with applicable age, identity, account, payment, responsible gambling or jurisdictional requirements. You should use the website only where online gambling services are lawful and available to you.

Strictly necessary cookies

These cookies are required for core website functions. They may support page delivery, account sessions, authentication, security controls, traffic management and the operation of forms or other requested features. Because the website may not function correctly without them, they cannot always be disabled through the website's preference tools.

Preference and functionality cookies

These cookies remember choices such as language, region, display settings or other preferences. They can help provide a more convenient and consistent experience when you return to the website. If you remove or block them, you may need to reset your preferences during a later visit.

Analytics and performance cookies

Analytics cookies help us understand general patterns of website use. They may provide information about visits, navigation, loading times, errors, device types and interactions with pages or features. This information can be used in aggregated or otherwise controlled form to improve the website, identify problems and assess the effectiveness of changes.

Marketing and measurement cookies

Where used and permitted, marketing cookies may help measure campaigns, understand how visitors arrive at the website and display or limit relevant communications. These cookies may be provided by third parties. Their use may depend on your consent, available settings and the requirements that apply to your location.

Security and compliance cookies

Security-related technologies may help identify unusual activity, protect the website, prevent automated abuse and support the integrity of accounts and transactions. Compliance-related cookies may help record or remember choices, restrictions and acknowledgements that are necessary for the operation of the website or the provision of gambling-related services.

When available, the website may provide a cookie banner, preference centre or similar tool that allows you to review and manage certain categories of cookies. Your available choices may vary depending on the device, browser, location and technologies used on the relevant page. You can revisit your preferences where the website provides a settings link or control.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. Browser instructions differ, so you should consult the help or support information for your chosen browser and device.

1. Review the cookie options presented on the website and select the categories you wish to allow.
2. Use your browser settings to delete or block cookies.
3. Clear stored website data if you want to remove previously saved preferences or identifiers.
4. Adjust device settings where your device provides controls for advertising identifiers or similar technologies.
5. Contact us through the available website channels if you have a question about this policy or your choices.

Blocking or deleting cookies may affect your experience. You may need to sign in again, lose saved preferences or encounter features that do not operate as intended. Blocking cookies does not necessarily prevent all forms of online advertising or other information collection, because different services may use different technologies. You may need to manage settings separately for each browser, device or website.

Some cookies may be set by third parties that provide services used on or in connection with the website. These providers may process information under their own privacy notices and terms. BitStarz Casino does not control all third-party technologies or the settings offered by third-party providers. You should review the relevant third-party information where you want to understand how those providers collect, use, retain or share information.

Cookie-related information may include an IP address, browser type, device information, operating system, approximate location, pages viewed, visit times, referring website, interactions with content and preferences. The information collected will depend on the cookies enabled and the way the website is used. Information may be combined with other information where necessary for security, service delivery, analytics, compliance or other purposes described in the Privacy Policy.

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or business practices. When changes are made, the revised version will be published on this page with an updated effective date where appropriate. You should check this page periodically to remain aware of how cookies may be used.

If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the BitStarz Casino website. Do not include unnecessary payment details, passwords or other sensitive information when making an enquiry.